Hasnain Tanweer Associates
Inspire. Innovate. Integrate
IT Support Engineer job is available in Karachi for a leading management consultancy firm. An ideal candidate must have a Master’s or Bachelor’s degree in Computer Science, Information Technology, or a related field with 1-2 years of experience, and we also welcome freshers with proficiency in HTML, CSS, and PHP development.
IT Support Engineer job role offers a unique opportunity to contribute to our dynamic team and work on a range of IT and web development projects.
- Provide first-level technical support to end-users via phone, email, or in person.
- Diagnose and resolve hardware, software, and network issues promptly and effectively.
- Install, configure, and maintain computer systems, printers, and peripheral devices.
- Set up and manage user accounts, permissions, and passwords.
- Collaborate with the IT team to implement and maintain IT policies and procedures.
- Assist in the procurement and inventory management of IT equipment and supplies.
- Troubleshoot and support software applications such as Microsoft Office, email clients, and business-specific tools.
- Develop and maintain HTML/CSS code for website layout and design.
- Create and update dynamic web pages using PHP for front-end and back-end functionality.
- Ensure data security and integrity by implementing and maintaining backup and antivirus solutions.
- Document and maintain accurate records of IT support requests, resolutions, and system changes.
- Stay updated on emerging technologies and contribute to continuous improvement initiatives.
- Proficiency in troubleshooting Windows and macOS operating systems.
- Strong understanding of HTML and CSS for web development.
- Experience with PHP development for both front-end and back-end functionality.
- Familiarity with basic networking concepts (TCP/IP, DNS, DHCP).
- Strong communication skills with the ability to explain technical concepts to non-technical users.
- Customer-oriented mindset and a passion for providing excellent service.
- Ability to work independently as well as collaboratively in a team-oriented environment.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus.
Apply at firstname.lastname@example.org
Kindly mention the job title IT Support Engineer in the email
Last date to apply is 30th November 2023