Call Center Representative

Call Center Representative jobs are available in major cities of Pakistan (Islamabad, Lahore, Karachi, Rawalpindi) for a leading telecommunication company. This role requires fresh graduates with a degree, possessing excellent communication skills, and a passion for delivering exceptional customer service.

As a Call Center Representative, you will be a key player in ensuring our customers receive top-notch service and assistance. Respond to customer inquiries via phone, email, and live chat in a friendly and professional manner.

Job Responsibilities:

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Troubleshoot and resolve customer problems related to products, services, billing, and account management.
• Adhere to company policies and quality standards to provide consistent and high-quality customer support.
• Work with internal departments to meet customer’s needs
• Data entry in various platforms

Apply at hassam@hasnain.biz

Kindly mention the job title Call Center Representative in the email