IT Support Engineer

IT Support Engineer job is available in Karachi for a leading management consultancy firm. An ideal candidate must have a Master’s or Bachelor’s degree in Computer Science, Information Technology, or a related field with 1-2 years of experience, and we also welcome freshers with proficiency in HTML, CSS, and PHP development.

IT Support Engineer job role offers a unique opportunity to contribute to our dynamic team and work on a range of IT and web development projects.

Job Responsibilities:

• Provide first-level technical support to end-users via phone, email, or in person.
• Diagnose and resolve hardware, software, and network issues promptly and effectively.
• Install, configure, and maintain computer systems, printers, and peripheral devices.
• Set up and manage user accounts, permissions, and passwords.
• Collaborate with the IT team to implement and maintain IT policies and procedures.
• Assist in the procurement and inventory management of IT equipment and supplies.
• Troubleshoot and support software applications such as Microsoft Office, email clients, and business-specific tools.
• Develop and maintain HTML/CSS code for website layout and design.
• Create and update dynamic web pages using PHP for front-end and back-end functionality.
• Ensure data security and integrity by implementing and maintaining backup and antivirus solutions.
• Document and maintain accurate records of IT support requests, resolutions, and system changes.
• Stay updated on emerging technologies and contribute to continuous improvement initiatives.

Skills:

• Proficiency in troubleshooting Windows and macOS operating systems.
• Strong understanding of HTML and CSS for web development.
• Experience with PHP development for both front-end and back-end functionality.
• Familiarity with basic networking concepts (TCP/IP, DNS, DHCP).
• Strong communication skills with the ability to explain technical concepts to non-technical users.
• Customer-oriented mindset and a passion for providing excellent service.
• Ability to work independently as well as collaboratively in a team-oriented environment.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus.

Apply at javeria.huda@hasnain.biz

Kindly mention the job title IT Support Engineer in the email

Last date to apply is 30th November 2023